AMAZING from start to finish. Firstly we turned up with cases, went to reception to book in and some-how along the line I didnt book in as I should of, the receptionist was on the computer for about 20 minutes trying to find me, while I was there I maybe remembered i only reserved not booked but thank goodness she got us a room and what a nice room too, 4th floor, nice and high looking out on the 'green green grass of home ' Onto the evening, I had a phone call from a different receptionist i HAD LEFT MY LIGHTS ON, out I went and battery flat as a pancake :-( I asked at the desk if anyone had jump leads, hoping maybe a burly man would come out and see? nope out comes this petite blonde LEANNE FLETCHER , drove her car round to the front of mine, upped my bonnet out comes jump leads, worked her magic and boom up I started, way ABOVE THE CALL OF DUTY. :-) Thankyou Leanne. Everyone I spoke to on the desk were more than helpful. Back to the hotel, usually in hotels there.s about 2-3 plugs? this room had six! Not many hotels Ive been to has conditioner in the bathroom, this one had big containers with shampoo AND conditioner. Very light and airy rooms with BIG mirrors not the foot wide with dim light over it like a lot of places , these were about four foot wide.