I stayed in this property for more than two months. I complained about the mattress as it gave me back pain but their service staff came every-time with a new excuse. Rooms are not air-conditioned and the one I am staying at face direct sunlight since very morning. The curtains are not effective to block the sunlight. As mercury started rising in Munich the room temperature became unbearable. Requesting a fan was replied with - “We dont have any fan at the moment. Will give you if we find any” PS: I cant change the property as it is booked by my employer.