What can I say, we have just returned from a 3 night stay in this hotel and we had a wonderful time! as it was my sister's 40th birthday we were given an upgraded room with bubbly, balloons and a card for her! the room was huge with a lovely mezzanine level overlooking the canal, the beds were spacious and extremely comfortable. All the staff were very friendly, The warm welcome from the hostess at breakfast made the day start perfectly, she needs a raise! The buffet itself had plenty of choice and features an omelette chef - a great breakfast and good location.