We travel a lot and normally just need a decent place to crash at night after a full day of exploring the area. If we're traveling by train, as we often do in Europe, we like to find a hotel not too far from the train station since we're hauling our bags. This hotel fit that bill and seemed to be nicer than most for the money. Well what a pleasant surprise! We got a great room with extra perks and just couldn't have been happier. Head concierge, Marco and his co-worker we're wonderful!! Giving us great tips on what to do and where to go for the three days we had in Hamburg. Cleaning staff made up our room twice a day if needed. All the staff members we're friendly and helpful. Would definitely stay here again.