The weather could be better, but we had a really nice stay at the Victoria Sapa, thanks mostly to the very courteous and warm service from the staff. Open fireplaces in all the public areas were very welcome in the cold. Hotel room with views over the whole of Sapa town. The room could use brighter lighting otherwise it was excellent. Great indoor pool and gymnasium, saunas. A very well appointed hotel with extra facilities for families such as games, a billiard table, rabbits, a toddler playroom. The food was good and there was a nice breakfast buffet. Overall we had a pleasant stay here and the staff was very accommodating. Just a tip for getting a room, rooms on the north and west side offer good views of the area.