The staffs are very friendly and speak English fluently so travelers from across the world won't have any problems to communicate. The dormitory rooms are comfortable with big common room and terrace to enjoy Fuji's weather and hang out. You can also walk to Lake Kawaguchi from the hostel location to view Mt.Fuji from the distance. Because the hostel location is quite far from the station, you can call them to pick you up by car for free if you make appointments. The bathroom amounts can be improved to accommodate more people. Also if you stay there for the first time, you might find the hostel location too far from the main station by walking.